Customer Relationship Management (CRM) is crucial for businesses to stock prospect and customer data, monitor customer interactions, and provide this information to other stakeholders. CRM helps businesses to manage customers
and relationships, enabling the company to grow.
Salesforce and Microsoft Dynamics 365 are recommended CRM platforms providing sales support and customer relationship monitoring, with features that make them the best CRM platforms in the market.
Read ahead as we outline and compare various aspects of both the CRMs, to assist you to opt which one settles well together with your business.