Salesforce Implementation, Consulting & Software Solutions

agentForce

Pletratech: Your Salesforce Agent Force Partner

Elevate your software quality with our expert testing services. At Pletratech, we offer a comprehensive range of testing solutions, including automated and manual testing, to ensure your software meets the highest standards.

implimentation

Our Agent Force Expertise

Our Industry Order Management Expertise​
  • Case Management: Streamline case management processes, assign tasks, and track resolution progress.
  • Knowledge Base: Provide agents with access to comprehensive knowledge bases for quick and accurate answers.
  • Omni-Channel Support: Enable agents to handle customer interactions across multiple channels, including phone, email, chat, and social media.
  • Analytics: Track and analyze key metrics to identify trends, improve performance, and identify areas for improvement.
  • Integration: Integrate Agent Force with other Salesforce applications for a unified customer experience.

Our Agent Force Services

  • Implementation: Seamlessly integrate Agent Force into your Salesforce environment.
  • Customization: Tailor Agent Force to your specific business processes and workflows.
  • Integration: Connect Agent Force with other Salesforce applications for a unified customer experience.
  • Training: Provide comprehensive training to your agents on Agent Force usage.
  • Ongoing Support: Receive ongoing support and maintenance for your Agent Force solution.
Our Industry Order Management Expertise​