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Accelerate Digital Workflows with ServiceNow

Pletratech is a trusted ServiceNow implementation and consulting partner helping enterprises and SMBs automate workflows across IT, HR, and customer service. Our team delivers end-to-end ServiceNow solutions including ITSM, ITOM, HRSD, and CSM—covering implementation, customization, integration, and ongoing optimization. With a focus on scalable, cost-effective deployments, we help organizations improve efficiency, visibility, and service experiences while maximizing ROI from their ServiceNow investment.

Serving clients across Belgium, USA & India

IT Service Management (ITSM)

ITSM

Seamlessly implement IT Service Management solutions to streamline IT operations and ensure efficient service delivery.​

Human Resources Service Delivery (HRSD)​

HRSD

Streamline employee services with a centralized HR service platform that improves efficiency, transparency, and employee experience.​

IT Operations Management (ITOM)​

ITOM

Proactively monitor, manage, and optimize IT infrastructure and services to ensure high availability, performance, and operational efficiency.​

Customer Service Management (CSM)

CSM

Deliver consistent, efficient customer support by managing cases, workflows, and interactions across multiple channels to enhance customer satisfaction.​

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Why Choose Pletratech as Your ServiceNow Partner?

Certified ServiceNow Expertise

End-to-end implementation, optimization, and support.

Global Delivery Model

On-ground presence in Belgium & USA with scalable delivery from India.

Faster Time-to-Value

Proven frameworks to deliver measurable outcomes quickly.

ServiceNow Solutions We Deliver

IT Service Management (ITSM)

IT Service Management (ITSM)

Improve incident, problem, and change management.

Human Resources Service Delivery (HRSD)​

HR Service Delivery (HRSD)

Simplify employee experiences.

IT Operations Management (ITOM)​

IT Operations Management (ITOM)

Gain visibility and control over infrastructure.

Customer Service Management (CSM)

Customer Service Management (CSM)

Deliver seamless omnichannel support.

What You Can Achieve

Reduce ticket resolution time

Improve service visibility & reporting

Automate manual workflows

Lower operational costs

Scale without complexity

Who We Work With

Enterprises (1,000+ employees)

Growing SMBs (100–1,000 employees)

IT-led organizations

HR & Customer Service teams

Global companies needing 24/7 support

Ready to Get More from ServiceNow?

Schedule Your Free 30-Minute Consultation

Frequently Asked Questions

Yes. We work extensively with organizations that already use ServiceNow. Our services include platform optimization, performance tuning, workflow enhancements, module upgrades, and ongoing application support. Whether your implementation needs improvement, expansion to new modules, or better adoption, we help you get more value from your existing ServiceNow investment.

Yes. We support global clients through a flexible delivery model with teams across Belgium, the USA, and India. This allows us to provide regional coverage, time-zone aligned support, and scalable delivery while maintaining consistent quality and communication across geographies.

The initial ServiceNow consultation is completely free and comes with no obligation. During the session, our experts understand your current challenges, assess your requirements, and provide high-level guidance on the best approach—whether it’s implementation, optimization, or support—so you can make an informed decision.

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